• Dealers are accredited by the Better Business Bureau of Greater Hampton Roads (BBB).
  • Dealers follow the Virginia Independent Automobile Dealers Association (VIADA) code of ethics.
  • Third party contract review upon request.
  • National Automobile Dealers Association (NADA) or Kelley Blue Book (KBB) value provided before you sign contracts.
  • 24-hour hold on your vehicle with a fully refundable $100.
  • Deal canceled if the sale is not approved as written by the dealer.
  • Copies of all paperwork including MAPP documents.
  • Test drive with salesperson.
  • On-the-lot inspection.
  • MAPP point of contact for problem resolution.
  • BBB and Military Legal Assistance for unresolved problems.
Please speak with our trade advisor for more information.